Refund Policy

Last Updated: February 23, 2025
Website: https://iptvsa1.store
Operator: iptvsa1.store (“we,” “us,” or “our”)

 

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and IPTV services (collectively, the “Services”).

 

By using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

 
 

🔍 Summary of Key Points

  • We collect limited personal information (e.g., email, name, IP address) only to provide and improve our Services.
  • We do NOT collect or process sensitive personal data (e.g., race, religion, health).
  • We do NOT receive data from third parties.
  • We do NOT sell or rent your personal information.
  • Payments are processed securely via third-party providers (e.g., PayPal, Stripe). We do not store full credit card details.
  • Your data is retained only as long as necessary.
  • You have rights to access, correct, or delete your data (depending on your region).
  • All trial and subscription purchases are non-refundable (see Section 16).
 
 

1. What Information Do We Collect?

A. Information You Provide

When you interact with us, you may voluntarily share:

  • Email address
  • First and last name
  • Username and password (securely encrypted)
  • Billing information (via payment processor only)
 

This occurs when you:

  • Create an account
  • Purchase a subscription or trial
  • Contact customer support
 

B. Automatically Collected Data

When you visit iptvsa1.store, we automatically collect:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop)
  • Operating system
  • Language and time zone
  • Pages visited, duration, and referral source
 

We use this data for security, analytics, and service optimization.

 

C. Sensitive Data

We do not knowingly collect or process sensitive personal information (as defined under GDPR, CCPA, or other laws).

 
 

2. How Do We Use Your Information?

We process your data to:

  • Deliver and manage your IPTV subscription
  • Create and secure your account
  • Respond to support requests
  • Prevent fraud, abuse, or unauthorized access
  • Improve website performance and user experience
  • Comply with legal obligations
 
 

3. Legal Basis for Processing (GDPR)

If you are in the European Union, we process your data only under one of the following lawful bases:

  • Contract performance (to provide the service you paid for)
  • Your consent (e.g., for optional communications)
  • Legitimate interests (e.g., cybersecurity, service improvement)
  • Legal compliance (e.g., tax or fraud prevention laws)
 
 

4. Do We Share Your Information?

We do not sell, trade, or rent your personal data.

 

We may share information only in these limited cases:

  • With trusted service providers (e.g., hosting, email, payment processors) who act on our behalf under strict confidentiality agreements.
  • In connection with a business transfer (e.g., merger, acquisition, or asset sale), with user privacy protected by law.
  • If required by law (e.g., court order, legal investigation).
 

We never share data for third-party advertising or marketing.

 
 

5. Cookies & Tracking Technologies

We use essential cookies to:

  • Maintain your login session
  • Remember preferences
  • Analyze site traffic (via anonymized tools like Google Analytics)
 

You can disable cookies in your browser settings, but some website features may not work properly.

 

We do not use tracking for behavioral advertising.

 
 

6. Data Retention

We keep your personal information only as long as needed to:

  • Fulfill your subscription
  • Provide customer support
  • Comply with legal or tax requirements (typically up to 5 years)
 

Account data is deleted upon your request or after prolonged inactivity.

 
 

7. Data Security

We implement industry-standard measures to protect your data, including:

  • SSL/TLS encryption (HTTPS)
  • Secure password hashing
  • Regular security updates
 

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

 
 

8. Children’s Privacy

Our Services are only for users aged 18 or older.
We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

 
 

9. Your Privacy Rights

Depending on your location (e.g., EU, California, Virginia), you may have the right to:

 
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent (where applicable)
 

To exercise these rights, contact us at boxiptv.nl@gmail.com. We respond within 30 days.

 
 

10. Do-Not-Track (DNT)

We do not currently respond to “Do Not Track” signals from browsers, as no industry standard exists.

 
 

11. California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we collect
  • Request deletion
  • Opt out of “sales” (note: we do not sell your data)
 

We do not share personal information for cross-context behavioral advertising.

 
 

12. Virginia Residents (VCDPA)

Under the Virginia Consumer Data Protection Act, you may:

  • Access and correct your data
  • Delete personal data
  • Appeal decisions regarding your requests
 

Contact us to initiate a request.

 
 

13. Policy Updates

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will change when revisions are made.
Continued use of our Services after changes implies acceptance.

 
 

14. Contact Us

For questions, concerns, or to exercise your privacy rights, email us:
📧 boxiptv.nl@gmail.com

 
 

15. How to Access, Update, or Delete Your Data

You can:

  • Log in to your account to update profile details
  • Email us to request data access, correction, or deletion
  • Close your account anytime (note: this does not affect non-refundable purchases)
 

We verify all requests to protect your privacy.

 
 

⚠️ 16. Trial & Subscription Policy – No Refunds

All purchases are final and non-refundable, including:

 
  • 1-day trial subscriptions
  • Monthly, quarterly, or annual plans
 

By activating a trial or subscription, you acknowledge that:

  • The service is digital content delivered instantly
  • You waive your right to cancel or refund under consumer law (e.g., EU 14-day return policy does not apply to digital services once accessed)
 

No exceptions will be made after activation.

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